Woollen Lore respects your privacy and is committed to protecting your personal information.

When you place an order, subscribe to our mailing list, or contact us, we may collect information including your name, email address, shipping address, and payment details.

We use this information to:

• Process and fulfil orders

• Communicate with you about your order

• Respond to enquiries

• Improve our website and services

• Send occasional updates if you have subscribed to our mailing list

Payment information is processed securely through our payment providers. Woollen Lore does not store credit card details.

We do not sell, rent, or share your personal information with third parties except where necessary to process orders, provide services, or comply with legal obligations.

Our website may use cookies and analytics tools to help us understand how visitors use the site and improve the customer experience.

You may request access to, correction of, or deletion of your personal information by contacting us at woollenlore@gmail.com.

This policy may be updated from time to time. Any changes will be published on this page.

Last updated: June 2026